Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Not at this time. Bring as many items as you want to sell!
Bar Codes must be printed on a color printer.
You can print your bar code labels at home (please follow the directions in the consignor portal) or we can print them for you. We will have opportunities for you to pick up your bar code labels as we get closer to the sale so you can put them on in advance of check-in. If you choose to pick them up AND put them on at check-in, please be sure to allow enough time to label and get checked in.
This will be our fall/winter event.
We accept clothing sizes newborn - juniors. Junior girls up to size 15 and XL tops. High end women's atheleisure is accepted. Boys sizes up to 32 waist and men's medium shirts. **JUNIOR CLOTHING NEEDS TO LOOK YOUTHFUL. Our shoppers are boys who have young men bodies and girls who have young ladies bodies.
The RL guarantee states that if we lose anything of yours during the event we will pay you for it, just as if it sold. This does not happen often, but we want you to feel confident that we will work hard to take care of your items!
If you want the guarantee, you MUST bring your items to check-in IN ORDER that you entered, and also bring a copy of your inventory sheet. This way we will know that all your items made it to the store! This will mean you will want a scheduled appointment so we can check all your items.
You can print your bar code labels at home (follow the instructions carefully on the consignor portal and print in color!). If you want us to print them for you, we will have specific dates for pick up. You MUST complete your batch(es) before the morning of pick up.
Stuffed animals (unless new or collectibles) and used bedding are not accepted (note that new bedding is allowed, as are used blankets).
We don't accept used breast pumps, bottle nimples or pacifiers. Mattresses are ok if in great condition. A full list is included on our merch prep page of our website: http://pleasantprairie.rhealana.com/wixmerchandise.asp
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! Place the bar code label inside the bag and write your consignor number and the price on the outside of the bag.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible. We recommend also writing your consignor number and the price on the outside of the bag (or you can use masking tape for this).
We suggest you bring a laundry basket or tote, a large shopping bag, or a stroller. All large bags will need to be checked at the door. If there is enough space, we may provide shopping carts. Please check with us before the sale.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Clothes with odors, pet hair, or those that are wrinkled do not sell well! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
Yes, you may enter additional batches. Consignors are charged the consignor fee of $10 per consignor number (not per batch), up to 1,000 items.
Yes! Most of the furniture we receive is sold in the first two days of our events. Contact us directly about bringing larger furniture items and read more about what items are not accepted before listing furniture for the sale.
We will NOT accept any cribs manufactured before Dec 31, 2010.
For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
